Licensed per tenant/month and enables organisations to unify their customer data and understand it better through intelligent insights and actions. (20 users minimum).įor customers who are new to Dynamics or have fewer than 10 full users of Sales, Customer Service, Field Service, Project Service Automation now Project Operations, Finance, Supply Chain Management or Commerce can purchase Marketing as a standalone application with an entitlement of 10,000 marketable contacts. Examples of full users include Account Managers, Project Assistants and Project Accountants. Project Operations connects sales resourcing, project management, and finance teams within a single application. Also includes access to dedicated Field Service Mobile application.ĭynamics 365 Field Service - Resource Schedule OptimisationĪn add-on licence offering users the ability to automatically schedule in appropriate resources whilst simultaneously optimising travel time, mileage and other associated factors.ĭynamics 365 Project Operations - Base Licence Leveraging tight integration with Customer Service case management capabilities and field service work orders to deliver exceptional field service management. Lower tier licence for the Customer Service application less complex scenarios with streamlined capabilities to provide core support functionality.ĭynamics 365 Field Service - Base licence Lower tier for the Sales application that provides core CRM capabilities and is suited for organisations with less complex needs.ĭynamics 365 Customer Service - Professional Licence Premium – Dynamics 365 Sales Enterprise plus prebuilt advanced intelligence solutions/tools known as Sales Insightsįor prices for Enterprise or Premium, please get in touch.ĭynamics 365 Sales - Professional Licence.Enterprise – Industry-leading sales force automation with insights and advanced customisation.Professional – Core sales force automation.The Dynamics 365 Customer Engagement application offers a number of license options, the three main tiers: Have access to the dedicated Team Members app which may only have a maximum of 15 custom entitiesįor more information, read the licensing guide here.Update exisitng and already created entries:.The Device License is used by Warehouse or factory floor employees that potentially share a handheld device to carry out their daily duties. Includes functionality of an Essential licence and: There are four License types for Dynamics 365 Business Central available, each individually priced to cover different business aspects, depending on what you require.

Dynamics 365 team member license cost